Return Policy

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

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To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.

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To complete your return, we require a receipt or proof of purchase.

 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@sashair.com.au.

 

Shipping
To return your product please contact us first. You should mail your product to:
PO Box 3086
Mount Druitt New South Wales 2770

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.